Replace License File

If you’ve received a new license file from us, you can easily replace the old license and update the license server.

How To Replace The License File:

On Windows PC

1. Open windows explorer and browse to C:\FlexLM (this folder contains the licensing software).

2. Make sure that the new license file has the exact same file name as your previous license.  Replace the old license file in C:\FlexLM with the new license file.

3. Launch LMTools and go to the Start/Stop/Reread tab.  Enable Force Server Shutdown and click Stop Server.  You may also stop the KeyShot Floating service within the Windows Services dialog (services.exe).

4. Click Start Server.  You may also start the KeyShot Floating service within the Windows Services dialog (services.exe).

5. Open the debug.log file inside your C:\FlexLM folder (this folder contains the licensing software). The debug log will reference your license file and tell you that the server started on your computer system.

 

 

On Mac OS X

1. Launch KeyShot License Manager. Click the Install License tab.

2. Click Stop and then Click OK.

3. Click Browse and browse to your new license file in the Finder app.

4. Click Open. Your license file will be loaded into KeyShot License Manager.

5. Check that the license information is correct and click Start. A dialog will tell you that the server has started. Click Ok.

6. Click Service Status.  Your license server’s status will appear in the service status window. The service status window will tell you how many seats are available and how many seats have been issued.

 

 


Technical Tip: If results are not consistent with the above, please reference other possible solutions in the troubleshooting guide. You may also contact Luxion Customer Support at support@luxion.com for assistance.